My experience was excellent. I had just spilled a dark smoothie on my white carpet, called and within an hour, maybe even less, someone was at my house saving the carpet. The stain was removed fast and with no trouble. The technician was friendly and also very informative. I will be using them for future services. Thank you!
Had them come out and clean carpets in a property. Carpets had significant stains prior to their arrival and I was unsure if they would be able to be cleaned. Academy Chem-Dry did a phenomenal job and the carpets looked amazing once they were done. All employees I dealt with were incredibly professional and honest about what could/could not be done. Would highly recommend and plan to use them next time I need carpet service.
As a business owner, I am extremely impressed with the way the owner George runs his biz. I called around to other places, and George was the only person who even asked me about the upholstery fabric so that he could tell me what kind of cleaning was appropriate for that particular furniture. His techs were great, friendly and professional. Rates were extremely reasonable, and best of all, furniture and rugs looked and smelled great. Sadly, his location no longer services my area, so I had to use another franchise. The job wasn't done correctly, so I called George. He immediately apologized to me, called the other owner to trouble shoot and find out what happened, then called me back and gave me the other owners number to call! Other owner called and was extremely apologetic and helpful and is sending out another tech to correct the job. On George's part, this is really going above and beyond. Best customer service EVER! Highly recommend and wish they still did my area! 🙂
We contacted Laura about having upholstered furniture done after moving. She had my date open and Fernando and Monica showed up that day. Very polite and respectful young people, and very neat and thorough in their job. Would recommend and use again.