We contacted Laura about having upholstered furniture done after moving. She had my date open and Fernando and Monica showed up that day. Very polite and respectful young people, and very neat and thorough in their job. Would recommend and use again.
Don't be fooled by the name like we were! No "chemical odor", just carbonated water. And it works. And it dries in a fraction of the time. Thank you to Chem-Dry for making our carpets look amazing again.
I called Academy after another Chem-Dry franchise failed to honor the quote that was given to me (which is another story altogether). Academy was able to come out for service within 2 hours of my call. The walk-through, measurements, and quote were very quick so Bruce was able to start work immediately. He did a great job with cleaning my carpets (including heavily stained areas for which I held skepticism). Thank you all for your professionalism, efficiency, and effectiveness. I am a repeat customer with Academy, who initially tried to go with a franchise that offered a lower price. It was proven that with the lower priced franchise, I would be giving up much of the quality service to which Academy had me accustomed to expect.